77baji Privacy Policy

Introduction

77baji ("we", "us", "our") operates the online casino and sports betting platform accessible at https://77baji.vip (the "Platform"). We are committed to protecting the privacy and personal data of every player who uses the Platform. This Privacy Policy describes how 77baji collects, uses, stores, shares, and protects personal information in connection with the operation of the Platform.

This Privacy Policy applies to all players who register an account, visit the Platform as a guest, contact our support team, or otherwise interact with 77baji's services. By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This policy should be read alongside the 77baji Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

Data We Collect

77baji collects personal data through several channels: information you provide directly when registering or interacting with the Platform, information generated automatically through your use of the Platform, and information received from trusted third-party service providers where necessary.

Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district, country)
• Username and encrypted password
• National Identity Card (NID) number and supporting document images submitted for KYC verification
• Payment method details (bKash mobile number, Nagad number, Rocket number, Upay number, or bank account details used for deposits and withdrawals)
• Communications sent to our support team via live chat or email

Information collected automatically:

• IP address and approximate geolocation (country/city level)
• Device type, operating system, and browser version
• Session timestamps, login history, and session duration
• Pages visited, games played, bets placed, and deposit/withdrawal history
• Cookie identifiers and session tokens (see Section 8)

Information received from third parties:

• Identity verification results from KYC/AML screening providers
• Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay, and banking partners)
• Fraud and risk signals from third-party fraud detection services

The following table summarises the main data categories and their purpose:

How We Use Your Data

77baji uses collected personal data only for the purposes described in this Privacy Policy. The primary uses of your data are as follows:

• Account creation and management: To register your account, authenticate your identity at login, and maintain your account in good standing.
• Service delivery: To process deposits, settle withdrawals, credit bonuses, record bet outcomes, and provide all core Platform features.
• Identity and age verification (KYC): To confirm that you are at least 18 years of age and that your identity matches the payment methods you use, as required for responsible gaming and anti-money-laundering compliance.
• Customer support: To respond to your queries, resolve disputes, and investigate complaints efficiently and accurately.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, and other prohibited conduct as described in the Terms & Conditions.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling and to administer deposit limits, cooling-off periods, and self-exclusion requests in line with our Responsible Gaming Policy.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money-laundering, counter-terrorism-financing, and data protection laws.
• Platform improvement: To analyse aggregate, anonymised usage data in order to improve Platform performance, game selection, and user experience. Individual player behaviour is not used for this purpose without anonymisation.
• Promotional communications (with consent): To send you information about bonuses, promotions, and Platform updates where you have opted in to receive such communications. You may withdraw consent at any time by contacting support or updating your notification preferences.

Legal Basis for Processing

77baji processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is required to perform the contract between you and 77baji — including account registration, transaction processing, and KYC verification — is carried out because it is necessary to deliver the service you have signed up for.
• Legal obligation: Certain processing activities are required by applicable law, including anti-money-laundering checks, record-keeping for financial compliance, and responding to lawful requests from authorities.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics is carried out on the basis of 77baji's legitimate business interests, balanced against your privacy rights. We have assessed that these interests do not override your fundamental rights in these contexts.
• Consent: Where processing is based on your consent — such as optional marketing communications — you may withdraw that consent at any time with immediate effect for future processing. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Data Sharing & Third Parties

77baji does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data is shared with third parties only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other financial partners receive only the transaction-specific data necessary to process your deposit or withdrawal. These partners operate under their own privacy policies and applicable financial regulations.
• Identity verification providers: KYC and AML screening providers receive the identity documents and personal details you submit during the verification process. These providers are bound by strict confidentiality and data processing agreements.
• Fraud prevention services: Technical data (IP address, device fingerprint, behavioural signals) may be shared with fraud detection services to identify and prevent account abuse. No directly identifiable personal data beyond what is technically necessary is disclosed.
• Game content providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token or anonymised player identifier to facilitate game play and record outcomes. They do not receive your name, contact details, or financial information.
• Legal authorities: Where required by a valid court order, legal process, or regulatory directive, 77baji may disclose personal data to law enforcement or other competent authorities. We will notify you of such disclosure where we are legally permitted to do so.

Data Retention

77baji retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention principles apply:

• Active accounts: Personal data associated with an active 77baji account is retained for the lifetime of the account plus a minimum period of 5 years following account closure, to satisfy financial record-keeping and anti-money-laundering obligations.
• KYC documents: Identity verification documents are retained for a minimum of 5 years from the date of submission, in line with standard anti-money-laundering record-keeping requirements.
• Transaction records: Financial transaction records (deposits, withdrawals, wager history) are retained for a minimum of 5 years from the date of each transaction.
• Support communications: Customer support correspondence is retained for 3 years from the date of the last communication in a given thread.
• Marketing consent records: Where you have provided consent for marketing communications, a record of that consent is retained until you withdraw consent and for a reasonable period thereafter as evidence of the consent.
• Technical/log data: Server logs and technical data used for security and fraud prevention are retained for up to 12 months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data that can no longer be linked to any individual may be retained for aggregate statistical purposes indefinitely.

Data Security

77baji implements a layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• Transport security: All data in transit between your browser or app and our servers is encrypted using TLS 1.2 or higher (256-bit SSL). HTTP connections are automatically redirected to HTTPS.
• Password hashing: Account passwords are stored as salted cryptographic hashes using modern one-way algorithms. Plaintext passwords are never stored anywhere on our systems.
• Access controls: Access to personal data is restricted to staff members who have a legitimate operational need. All staff with data access undergo background screening and are bound by confidentiality obligations.
• Infrastructure security: Servers are hosted in access-controlled data centres. Firewalls, intrusion detection systems, and regular vulnerability assessments are in place.
• Incident response: In the event of a confirmed personal data breach that is likely to result in significant risk to affected individuals, 77baji will notify affected players promptly and take all reasonable remediation steps.

Cookies & Tracking Technologies

The 77baji Platform uses cookies and similar technologies (such as local storage tokens) to function correctly and to provide a consistent user experience. This section explains what cookies we use and why.

What is a cookie? A cookie is a small text file placed on your device by a website you visit. Cookies allow the website to remember information about your visit and are widely used to make websites work more efficiently.

77baji uses the following categories of cookies:

• Strictly necessary cookies: These are essential for the Platform to function. They maintain your login session, preserve your game state, and protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking Platform functionality.
• Preference cookies: These remember your settings and preferences (such as language preference and display settings) so you do not need to re-enter them on each visit.
• Analytics cookies: We use anonymised, first-party analytics to understand how players navigate the Platform in aggregate — for example, which pages are most visited and where players encounter difficulties. Individual player behaviour is not tracked or stored for this purpose.

77baji does not use third-party advertising cookies, retargeting pixels, social media tracking cookies, or any tracking technology designed to follow you across other websites after you leave the Platform.

Most browsers allow you to view, manage, and delete cookies through the browser settings menu. Disabling strictly necessary cookies will affect your ability to use the Platform. Disabling preference or analytics cookies will not prevent you from using core Platform features.

Your Privacy Rights

As a player on the 77baji Platform, you hold a number of rights in relation to your personal data. 77baji respects these rights and has processes in place to honour them. Your rights include:

• Right of access: You may request a copy of all personal data that 77baji holds about you. We will provide this within a reasonable timeframe, free of charge for standard requests.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For most account details, you can update them directly through the account settings area.
• Right to erasure ("right to be forgotten"): You may request that 77baji delete your personal data. This right applies where the data is no longer necessary for its original purpose, where you withdraw consent (and no other legal basis applies), or where processing was unlawful. Note that we may be legally required to retain certain records even after an erasure request — in such cases we will explain what data must be retained and why.
• Right to restriction of processing: You may request that we restrict processing of your data in certain circumstances — for example, while a rectification request is being resolved.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling. You may also object to direct marketing communications at any time, with immediate effect.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 3 business days and aim to fulfil it within 30 days, subject to identity verification and any applicable legal limitations.

Children's Privacy

The 77baji Platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account, make a deposit, or use any feature of the Platform.

If 77baji becomes aware that personal data has been collected from a player who is under 18 years of age, we will immediately close the associated account, delete the personal data, and — where applicable — return any funds to the originating payment method.

If you are a parent or guardian and believe that a minor has registered on the Platform using false age information, please contact us immediately at [email protected] so we can investigate and act promptly.

Cross-Border Data Transfers

The 77baji Platform serves players primarily located in Bangladesh. In some cases, personal data may be processed by third-party service providers (such as KYC providers, fraud detection services, or game content partners) whose servers are located outside Bangladesh.

Where personal data is transferred internationally, 77baji ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that described in this Privacy Policy. Such safeguards may include contractual clauses, data processing agreements, and vendor security assessments.

By using the Platform and providing your personal data, you acknowledge that your data may be transferred, stored, and processed in locations outside Bangladesh in connection with the delivery of our services.

Changes to This Policy

77baji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered players by email and/or by posting a prominent notice on the Platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this document indicates the most recent revision date. We encourage you to review this Privacy Policy periodically to stay informed about how your data is being handled. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Privacy Policy.

The current version of this Privacy Policy is always available at https://77baji.vip/privacy-policy.

Contact & Data Requests

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77baji handles your personal data, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the Platform. This is the fastest way to reach our team for urgent privacy concerns.
• Email: [email protected] — please use the subject line "Privacy Request" or "Data Rights Request" to ensure your message is routed to the correct team. We aim to respond within 24 hours during Bangladesh Standard Time business hours.

For formal data rights requests (access, erasure, portability, rectification), please include your registered username and the email address associated with your account to help us locate your records efficiently. We may request identity verification before processing a data rights request to protect against unauthorised access to account information.